Privacy Policy

How Viral Canvas collects, uses, and protects your data when you purchase digital marketing and freelancing resources.

This Privacy Policy explains how Viral Canvas ("we", "us", "our") collects, uses, and safeguards personal information in connection with our website and digital products, including templates, playbooks, frameworks, courses, and other resources focused on marketing and freelancing (collectively, the "Services"). By accessing or using our website or purchasing any digital product, you agree to this Privacy Policy.

If you do not agree with this Policy, please do not use our website or purchase our digital products.

1. Who we are & how to contact us

Viral Canvas is a digital products brand providing marketing and freelancing resources, including downloadable templates, swipe files, and education materials for creators, freelancers, and business owners operating online.

This Policy applies to personal data we collect through our website, checkout pages, email marketing, and any other channels we use to deliver or support our digital products.

If you have any questions or requests about this Policy or your personal data, you can contact us at:

2. Information we collect

We collect the minimum amount of personal data needed to process your purchases, provide access to digital marketing and freelancing resources, and improve our Services. The types of information we collect include:

2.1 Information you provide directly

  • Account and contact details: name, email address, and optionally business name if you provide it when purchasing or subscribing.
  • Billing details: billing address and limited payment information, processed through our payment providers (we do not store full card numbers).
  • Purchase information: products purchased, order value, currency, and timestamps.
  • Support communications: information you share when contacting us for help with downloads, access, or marketing/freelancing questions related to our products.
  • Survey and feedback responses: insights about your marketing or freelancing experience that you voluntarily provide when we run surveys or request testimonials.

2.2 Information collected automatically

When you visit our website or access your digital products, we may automatically collect certain technical data to keep the site secure and improve how our marketing and freelancing resources are delivered:

  • Usage data: pages visited, time on page, clicks, referring URLs, and navigation patterns.
  • Device and log data: IP address, browser type, operating system, device type, and approximate location (city/country level).
  • Access and download activity: timestamps and technical logs related to accessing members-only or download pages for your digital products.

2.3 Information from third parties

We may receive limited information from payment processors, email service providers, or course/hosting platforms, such as payment confirmation status or whether you opened a specific email, to ensure your digital purchases are delivered correctly and to measure engagement with our marketing education materials.

3. How we use your information

We use personal data only for legitimate purposes related to operating Viral Canvas and delivering digital marketing and freelancing products. Specifically, we use your data to:

  • Process orders and deliver digital products: confirming your purchase, sending download links, granting access to any members area, and providing receipts.
  • Provide customer support: answering questions about templates, frameworks, or marketing/freelancing strategies referenced in our products.
  • Improve our products: analyzing aggregated usage patterns to create more useful tools, prompts, and resources for marketers and freelancers.
  • Send transactional and product-related communications: emails about your purchase, access instructions, updates to purchased products, or material changes to this Policy.
  • Send marketing communications (with consent where required): newsletters, launch announcements, and recommendations for additional resources relevant to your marketing or freelancing journey. You can opt out at any time.
  • Protect our rights and prevent abuse: monitoring for suspicious behavior such as unauthorized sharing or reselling of our digital products, fraud attempts, or security threats.
  • Comply with legal obligations: maintaining records required for tax, accounting, and compliance purposes.

We do not sell your personal data. We may, however, use aggregated and anonymized data (that does not identify you personally) to understand trends in marketing and freelancing use cases and to inform new product development.

4. Cookies and analytics

We use cookies and similar tracking technologies to operate our website, understand how visitors interact with our marketing and freelancing content, and measure the performance of our campaigns.

4.1 Types of cookies we may use

  • Essential cookies: required for secure checkout, account access, and core functionality of the site.
  • Analytics cookies: help us understand which resources or pages (e.g., freelancing guides, marketing templates) are most popular and where users drop off.
  • Preference cookies: remember your settings or choices (such as cookie consent preferences).
  • Marketing cookies: used, where permitted, to measure campaign performance and show more relevant ads based on interest in marketing and freelancing topics.

4.2 Your choices

You can control or disable cookies through your browser settings. If we display a cookie banner or preferences manager, you can also manage your consent options there. Disabling certain cookies may affect the functionality of our website, including your ability to access paid digital products after purchase.

5. Payments, data storage, and security

5.1 Payment processing

We use third-party payment processors (such as Stripe, PayPal, or similar providers) to handle payments for our digital products. These providers are responsible for processing your payment data and are PCI-DSS compliant. We do not store your full credit card number or CVV on our servers.

5.2 How we store your data

  • We store contact, purchase, and limited technical data in secure, access-controlled systems.
  • We restrict access to personal data to team members and service providers who need it to operate, improve, or support our digital products.
  • Where possible, we pseudonymize or aggregate data so that it can no longer be linked back to individual users.

5.3 Security measures

We implement reasonable technical and organizational measures to protect your information, such as encrypted connections (HTTPS), strong account permissions, and regular monitoring for suspicious activity. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data sharing, retention, and international transfers

6.1 When we share your data

We only share personal data with third parties where necessary to operate Viral Canvas, deliver our digital marketing and freelancing products, or comply with legal obligations. This may include:

  • Payment processors handling secure transactions.
  • Email marketing and communication platforms sending product updates and newsletters.
  • Course or file-hosting platforms that provide access to your purchased digital resources.
  • Analytics and advertising partners, using pseudonymized identifiers where possible.
  • Professional service providers (e.g., accountants, legal advisors) under confidentiality obligations.
  • Authorities or legal parties, if required by law or necessary to protect our rights, users, or the public.

6.2 How long we keep your data

We keep personal data only for as long as necessary to fulfill the purposes described in this Policy, including:

  • Order and billing information: retained for the period required by tax and accounting laws.
  • Support records: retained for a reasonable time to help us resolve follow-up issues and improve the experience for marketers and freelancers using our products.
  • Marketing data: retained until you opt out, request deletion, or we no longer need it for the purposes described.

6.3 International data transfers

Because we operate online and may use service providers around the world, your information may be transferred to and processed in countries other than your own. Where required by law, we implement appropriate safeguards for international transfers, such as standard contractual clauses or equivalent protections.

7. Your rights and choices

Depending on where you live, you may have specific rights regarding your personal data under applicable data protection laws (for example, GDPR in the EU/EEA, UK GDPR, or similar frameworks). Subject to any legal limitations, your rights may include:

  • Access: request a copy of the personal data we hold about you.
  • Correction: ask us to correct inaccurate or incomplete information.
  • Deletion: request that we delete your personal data, where legally allowed.
  • Restriction: ask us to limit how we process your data in certain circumstances.
  • Portability: request a copy of your data in a structured, commonly used format.
  • Objection: object to certain types of processing, such as direct marketing.
  • Withdraw consent: if we rely on your consent (for example, for marketing emails), you can withdraw it at any time.

To exercise any of these rights, please email us at [email protected] with enough information to identify your account or purchase. We may ask you to verify your identity before fulfilling your request.

You also have the right to opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly. We will still send essential transactional messages related to your purchases and access to digital products.

8. Children’s privacy

Viral Canvas is designed for adults who are interested in marketing, freelancing, and building online businesses. Our website and digital products are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our products, business practices, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or site notice.

10. How to contact us

If you have questions about this Privacy Policy, how we handle data for Viral Canvas customers, or wish to exercise your data protection rights, you can reach us at:

When you contact us, please include sufficient information for us to identify you (such as the email address used for your purchase) and clearly describe your request so we can respond efficiently.